Last Updated: June 2, 2026
At ASNA Software Solution, we respect your right to control your personal
data. If you wish to request the deletion of your personal information that we have
collected through our website, applications, or services, please follow the instructions
below.
What Data We Hold
Depending on your interactions with us, we may hold the following types of personal data:
- Name, email address, and phone number submitted via contact or quote forms
- Account credentials if you have a registered account with any of our platforms
- Project-related communications and files shared with us
- Usage data collected via cookies or analytics tools
- Any other information you have voluntarily provided to us
How to Request Data Deletion
You can submit a data deletion request using any of the following methods:
Option 1 — Email Request
- Send an email to info@asnasoftwaresolution.com
- Use the subject line: "Data Deletion Request"
- Include your full name, email address used to interact with us, and a brief description of what data you would like deleted
- We will acknowledge your request within 3 business days and complete the deletion within 30 days
Option 2 — Contact Form
- Visit our Contact Us page
- Fill in your name and email address
- In the message field, write: "I request deletion of all personal data associated with this email address"
- Submit the form — we will process your request within 30 days
Option 3 — Phone Request
- Call us at +91-9819463835 during business hours (Monday–Friday, 9:00 AM – 6:00 PM IST)
- Inform our team that you wish to submit a data deletion request
- Provide your name and registered email address for verification
- We will follow up with a confirmation and complete deletion within 30 days
What Happens After Your Request
Once we receive your data deletion request:
- We will verify your identity to ensure the request is legitimate
- We will locate all personal data associated with your account or interactions
- Your data will be permanently deleted from our active systems within 30 days
- You will receive a confirmation email once the deletion is complete
- Anonymized or aggregated data that cannot be linked back to you may be retained for statistical purposes
Exceptions — Data We May Retain
In certain circumstances, we may be required or permitted by law to retain some of your
data even after a deletion request. These include:
- Data required to comply with a legal obligation (e.g., tax records, invoices)
- Data necessary to resolve an ongoing dispute or enforce an agreement
- Data required for fraud prevention or security purposes
Where retention is necessary, we will inform you of the specific data retained and the
legal basis for retaining it.
Third-Party Services
If your data has been shared with third-party service providers as described in our
Privacy Policy, we will notify those providers of your
deletion request. However, please note that you may need to contact those third parties
directly to ensure deletion from their systems as well.
